
FOR IMMEDIATE
RELEASE
September
29, 2003
CONTACT:
Boat
& Motor Dealer 847.647.2900; Jerome
Koncel - JKoncel@boatmotordealer.com
Robbie and Jeff Yow; Chatlee Boat & Marine,
2615 Jefferson Davis Hwy., Sanford, NC. 27330; 919.775.7259
Chatlee Boat & Marine
named
Boat & Motor Dealer magazine's
Dealer of the Year 2003
Chicago--Boat & Motor Dealer magazine has named Chatlee Boat & Marine
its 2003 Dealer of the Year. The award recognizes marine dealer
excellence in best business practices, customer service, profitability,
training, community involvement, and dedication to the industry.
Chatlee is the leading boat dealership in North
Carolina in terms of volume, with 250 boats in stock, according
to Mike Bradley
of North Carolina Marine Trade Services. He used to the word "formidable" to
describe the sales of their principal lines: Stingray, Sea Pro,
Sea Hunt, NauticStar, Godfrey, Yamaha, and Evinrude/Johnson.
They have consistently been in the top three dealers of Godfrey
Marine, and number one with Sea Pro and Sea Hunt boats.
The 36-year-old business, founded by Robbie and
Jeff Yow's father, the late Charles Yow, has been lauded by Bombardier
Recreations
Products as "our top seller in 1999, as well as our largest
Evinrude/Johnson dealer for the 2003 model year. From their highly
trained staff of 35 employees to creating their own lake for
on-water testing and customer demos, they have gone above and
beyond in serving and satisfying their customers."
Even Chatlee's sales team has glowing remarks:
Charlton Richardson says, "Jeff and Robbie go to extraordinary lengths to take
care of both their employees and the customers." Ashley
Beal says, "They have greatly contributed not only to me
as a salesperson, but as a human being."
The judging panel at Boat & Motor Dealer magazine found that
beyond its obvious profitability, Chatlee places significant
emphasis on customer service. Boat & Motor Dealer Editorial
Director Elizabeth Altick McCarthy says that the judges were
impressed by the many testimonials Chatlee included with their
award entry.
"
For this dealership, success does not just revolve around profit
margins," says McCarthy. "Smart management practices,
community involvement, and maintaining customer satisfaction
are all part of business as usual."
Members of the press will be invited to the upcoming
awards presention at Chatlee Marine, where the Yows and their
entire staff will
accept the Dealer of the Year Award.
Boat & Motor Dealer will profile the dealership in its January/February
2003 issue. Boat & Motor Dealer, published by Preston Publications,
is a monthly business magazine distributed to about 34,000 marine
industry professionals.
PHOTO OPPORTUNITY
Press is invited; photo ops are available.